What happens if the user belongs to more than one lab?

Suppose USER GREENE belongs to the FOOD lab, the GLOBAL lab, and the TEST lab. Profile attributes are assigned to each lab, but none of these profile attributes are defined for GREENE in the User > Profiles tab.

In the User > Merged Profiles tab, only one lab is displayed in the Source Code column for the USER GREENE. In this scenario, GREENE always sees the profile attributes that correspond to the lab that is currently active for the session.

What if GREENE is working in the GLOBAL lab and views the Merged Profiles tab for USER GREENE? Then the profile attributes that correspond to the GLOBAL lab are displayed.

Attribute code column Source column Source code column
<profile attribute 1> User GREENE
<profile attribute 2> Lab GLOBAL
<profile attribute 3> Default

What happens when other users view the Merged Profiles tab for USER GREENE? They always see the “last” lab that GREENE was working in.

Suppose GREENE changes to the FOOD lab and then signs out of Optiva. Other users see the profile attributes that correspond to the FOOD lab when they view the Merged Profiles tab for USER GREENE.